Head of Quality Assurance and Compliance

The Head of Quality Assurance and Compliance role at ENGIE in Southbank, VIC, Australia involves leading the Quality and Compliance Program across sales, service, and collections channels. Responsibilities include overseeing quality monitoring, managing supplier performance, coordinating audits, and improving customer experience. The ideal candidate has experience in contact centers, managing quality and compliance functions, and working with energy industry regulators. The role offers flexibility to work from home or the office. Applicants must have the right to work in Australia.