EHS/CRM Information Systems Manager

The NYC Department of Environmental Protection is seeking an EHS/CRM Information Systems Manager in Queens, NY. The role involves managing IT systems related to environmental health and safety compliance, overseeing staff, and leading projects for EHS data management systems, including those on Microsoft Dynamics CRM. Key responsibilities include implementing software development methodologies, gathering user requirements, and ensuring system effectiveness for continuous improvement in EHS compliance.
The NYC Department of Environmental Protection (DEP) protects public health and the environment by supplying clean drinking water, collecting and treating wastewater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. DEP delivers more than 1.1 billion gallons per day of the highest quality drinking water to 8.5 million NYC residents and more than 1 million people in Upstate New York, and has a wastewater conveyance and treatment system capable of processing over 1.3 billion gallons of wastewater per day to protect the environment and the city’s surrounding waterways.

The mission of DEP’s Office of Environmental Health and Safety (OEHS) is to ensure that DEP and its facilities sustain effective environmental, health and safety compliance programs and to promote a safe and healthy workplace for all DEP employees.

Under varying levels of managerial or executive direction, with varying degrees of latitude for independent initiative, judgment and decision, performs difficult and responsible professional managerial work in the planning, organizing and controlling of the overall IT systems related activities of the Office of Environmental Health and Safety. (OEHS). Manages the day-to-day activities of all EHS compliance management computer systems and programs. for the Agency and serving as head of IT or as head of a unit responsible for one or more major operating functions. The selected candidate will supervise staff engaged in systems development work of varying levels of difficulty. The selected candidate will be responsible for the design, implementation, enhancement, and maintenance of web-based EHS data management systems written in ASP.NET C# and will serve as project leader performing a full range of duties relating to complex systems development projects. The selected candidate will be leading projects to develop new EHS systems in the Microsoft Dynamics CRM platform as well as building additional functionality into current systems to provide relevant metrics and data visualization as well as integration to various platforms. Will also serve as the point person to address all database system errors and malfunctions reported either by OEHS users or Stakeholders from other DEP bureaus. In addition, the selected candidate will serve as the main contact for the full-cycle development, upgrades and implementation of the following systems;

1) Audit & Incident Information Management System (AIIMS)
2) EHS Liaison for the Learning Management System (LMS) development and implementation
3) EHS Computer based training development and implementation (e-learning)and other future enterprise tracking systems in order to ensure that all user requirements are developed and maintained in a timely manner.

This position has key responsibilities in ensuring that EHS management systems are effective in helping DEP/OEHS drive continuous improvement in EHS compliance and performance.

KEY DUTIES WILL INCLUDE BUT NOT LIMITED TO:

Implement and enforce Application Lifecycle Management (ALM) methodologies for OEHS software development.

Gather user requirements to aid the development of business needs for new systems and the management of change for existing systems.

Plan projects, solution analysis, proposal design, software implementation and estimate feature development effort.

Administer system resources in collaboration with the Office of Information Technology for OEHS software application development.

Conduct code review, manage code repository, develop and implement software test plans.

Track development and perform maintenance of existing database systems on regular basis.

Ensure that systems errors and functionality problems are resolved on timely manner as prioritized by the work unit Director.

Supervise the work of subordinate junior developer in the assistance of development and maintenance projects.

IT PROJECT SPECIALIST - 95710

Minimum Qualifications

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4. Education and/or experience which is equivalent to "1", "2", or "3" above.

Preferred Skills

Excellent Project Management skills – Ability to effectively coordinate with project stakeholders and track project status in order to meet project timelines.

Excellent Communication skills – Ability to communicate project goals to OEHS staff and stakeholders from other bureaus. Demonstrate requirements/business needs solutions and do
presentations to end-users on how to navigate various tracking databases.

A minimum of 3 years of experience configuring customized Dynamics CRM solutions including creating plugins and custom workflow activities, as well as custom web resources

A minimum of 3 years of experience writing complex T-SQL queries and a good understanding of relational database principals as well as T-SQL programming in SQL server using Stored
Procedures, User Defined Functions etc.

A minimum of 3 years of experience working with SSIS to create integration packages and SSRS to create custom reports.

A minimum of 3 years of experience with ASP.NET application development in C#

MUST have experience using javascript, jquery, CSS3, and HTML5

Experience in working with EHS related management system database is a PLUS.

Knowledge of Visual Studio Team Foundation Server
Residency Requirement

New York City Residency is not required for this position
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.