Disputes Resolution Specialist (Telco)

AGL Energy is seeking a Disputes Resolution Specialist (Telco) in Dunnstown, VIC. The role involves managing complex complaints and issues related to telecommunications, working with customers and external parties like Ombudsman bodies. Responsibilities include timely resolution of complaints, building relationships with counterparts, ensuring compliance with regulations, monitoring case progress, and collaborating with key stakeholders. This position offers the opportunity to contribute to improving business efficiency and enhancing customer experience in a supportive environment.