DAI Help Desk Manager with Security Clearance

The job post is for a DAI Help Desk Manager at ClearanceJobs in San Diego, CA. The role involves supervising and guiding contract personnel providing remote-access user support and training. Responsibilities include organizing work, scheduling rotations, resolving user issues, developing SOPs, conducting evaluations, ensuring SLA compliance, and coordinating training. Qualifications include DoD experience, Oracle Federal Financials knowledge, leadership skills, problem-solving abilities, and relevant certifications. Preferred qualifications include familiarity with Oracle Financials modules, reporting tools, data analysis, and ITIL processes. Competitive compensation and benefits are offered. Applicants should highlight their experience supporting large program management with Oracle Federal Financials.