Customer Support (@ Climate Tech Startup)

Amber Electric, a climate tech startup based in Melbourne, Australia, is seeking a Customer Operations Specialist for a part-time role. The successful candidate will work with a small team to provide excellent customer support, managing queries and addressing concerns via email and phone. They will collaborate with internal and external stakeholders to resolve customer issues and improve customer experiences. Strong written and verbal communication skills are required. The role offers flexibility and the opportunity to contribute to Australia's transition to renewable energy.