Customer Service Manager (Electric Utility)

27 days ago

Jennings, Louisiana, United States

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Job Description

Entergy is seeking a Customer Service Manager for their Electric Utility division in Jennings, LA. The role involves managing relationships with governmental customers, resolving complaints, improving customer service, and supporting strategies to meet customer expectations. Responsibilities include developing customer service experiences, storm response, project management, communication, and building strong external relationships. The position requires after-hours availability and proficiency in various computer applications. The job may be filled at different levels based on qualifications.

Energy Company


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