Customer Resolutions Agent

AGL, an energy company in Eastwood SA, Australia, is seeking Inbound Customer Resolutions Agents to provide exceptional customer service. Responsibilities include addressing customer needs over the phone, handling account queries and changes, resolving complaints, and taking payments. The role offers a competitive salary, quarterly bonuses, hybrid work arrangements, paid training, and opportunities for progression within the company. Ideal candidates are resilient, empathetic, problem solvers with excellent communication skills and a passion for customer service.