Client Support Service Desk Team Lead
More than 6 months ago
Melbourne, Victoria, Australia
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Job Description
The job is for a Client Support Service Desk Team Lead at Kaluza in Melbourne, Australia. The role involves managing the Kaluza Service Desk team, providing operational support to Australian clients, and maintaining strong client relationships. The team lead will also be responsible for measuring and reporting on key SLAs, coordinating daily focus, and coaching and mentoring the team. The role requires strong technical skills, the ability to work with new technologies, and effective communication with UK teams due to the time difference.
Kaluza
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About this company
Kaluza is an intelligent grid technology company that provides software and hardware products to the energy sector. Kaluza was created to solve the challenge faced by grid operators, energy suppliers...read more
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