Application Engineer - Large Scale

1 Month ago

Australia, Macquarie Park, New South Wales, Australia, Sydney, New South Wales, Australia

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Job Description

SMA Australia has a full-time opportunity for a talented Application Engineer in our Large-Scale team. The position is hybrid ie, a mix of working from home and working at our North Sydney office.

An SMA Application Engineer’s primary role is the technical point of contact for both SMA’s Australian & New Zealand (ANZ) customers and SMA’s internal cross-discipline personnel. Application Engineers will be expected to develop an in-depth technical knowledge of SMA’s products in order to provide pre & post-sales technical support on the application of SMA solutions in the ANZ markets.

Key responsibilities include working with the internal sales, project management & service teams to support hardware & software related technical enquiries, developing strong working relationships with SMA HQ (Germany) based technical experts & product managers to understand the capabilities of SMA products and monitoring local market requirements to ensure that SMA products remain compliant & suitable. Application Engineers will require the ability to negotiate & agree complex project technical specifications with SMA’s customers to ensure that SMA’s risk is mitigated whilst customer needs are satisfied & understood.

About The RoleResponsibilities include, but are not limited to:

  • Provides technical support for utility products during pre-sales/post-sales, installation via face-to-face meetings, remote-meetings, telephone, and email.
  • Serves as a technical specialist for SMA Australia and a liaison between the local team and the technical team at SMA HQ.
  • Creates and delivers internal and external technical training when necessary.
  • Develops and implements strategies for effective local external sales materials.
  • Assists customers with technical enquiries.
  • Project technical scopes are negotiated & agreed with customers prior to supply agreement execution with all technical risks effectively addressed & mitigated.
  • End to end process on special solution design (customizations).
  • Project design (option codes, compliance matrix, others).
  • Effective & prompt technical support provided to multiple customers simultaneously to help ensure that SMA sales revenue targets are met & exceeded.
  • Plans, develops, and implements strategies for consistent competitor analysis.
  • Gathers and prioritises product and customer requirement and provides suitable interpretation to management and HQ technical experts to contribute to product development.
  • Works closely with project sales team to discuss current and upcoming projects or product requirements.
  • Other duties as may be required or assigned.
  • Maintain and update internal system processes and documents to ensure clear communication & definition of SMA solutions.

What’s In It For YouWe offer a competitive salary and great company benefits and perks, such as an annual bonus and an additional 5 days paid leave at Xmas. As a supportive organisation, we understand the importance of offering a flexible working environment to support your own creativity, wellbeing and balance. KPIs apply with variable bonus reward and recognition program.

About You* Degree/Masters studies in Electrical Engineering.

  • 4 years’ experience working in an Engineering based role.
  • Technical sales experience.
  • Knowledge of Australian utility PV & storage industries, and the standards and rules & legislation which govern the Large-Scale sector.
  • Familiarity with the utility PV & storage industries.
  • Experience working with an overseas based manufacture.
  • Exposure to EPC, consultant and utility customers.
  • Strong communicator with the ability to present & negotiate technical solutions.
  • Ability to manage key stakeholders from utilities, consultant, developer and EPC backgrounds.
  • Time management skills to manage deadlines on multiple simultaneous projects.
  • Ability to manage communication between HQ technical experts and customers.
  • Strong team work ethic with an emphasis on building internal and external relationships.

About UsSMA Solar Technology are a global renewable energy pioneer, facilitating access to clean energy through state-of-the-art technology. SMA has 40 years of expertise and passion in renewables to drive the worlds energy transition. We are a diverse and global organisation.

SMA Group employs over 3500 people globally, with more than 500 focused on research and development to ensure we remain at the forefront of technology. SMA Australia is a subsidiary of SMA Solar Technology, a dynamic and entrepreneurial team of over 80 people from a wide range of cultural, education, and employment backgrounds. We value team spirit, performance and trust. Would you like to play a part in shaping the energy supply of the future?

This position is open to all Australian citizens or Permanent Residents. Please note that only shortlisted candidates will be contacted. Thank you.

Please Submit* a concise resume including your qualifications, accomplishments, work history (if any), and engineering experience to date

  • Include a cover letter summarising why you are the best candidate for this position, using examples from your academic and work experience to date.

SMA Australia

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SMA Australia

SMA Australia

, + 1 more location(s)

1001 - 5000

Sector: Energy

About this company

Founded date:2007



Innovative and sustainable key technologies are prerequisites for renewable energy supply. More than 3,000 employees from 18 countries work to ensure that SMA is actively helping to promote the more

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